Refund Policy – ZionMax

Last Updated: 1st January 2026.

At ZionMax, we strive to provide high-quality Christian video content and a seamless user experience. Please read our refund policy carefully before making any payments or subscriptions.

1. General Policy

• All payments for donations, subscriptions, or premium content are non-refundable once the transaction is completed, unless required by law.

• By making a payment, you acknowledge that you understand and accept this refund policy.

2. Exceptional Circumstances

We may consider refunds or account credits in certain exceptional cases, including:

• Duplicate charges due to technical errors.

• Payment processed incorrectly by our system or third-party payment provider.

To request a review, contact our support team within 7 days of the payment at [Your Support Email], including your payment receipt or transaction ID.

3. Payment Verification

• For manual payments, the transaction must be verified before access to content is granted.

• If a manual payment fails verification, you may request a refund or an alternative solution.

4. Subscription Cancellations

• You can cancel any recurring subscription at any time.

• Canceling a subscription will stop future billing, but it does not automatically refund previous payments.

5. Contact Us

For questions about refunds, cancellations, or payment issues, please contact us at:

? dan@zionmax.com
? Lusaka, Zambia.